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What is a bounce house?
A bounce house, also known as an inflatable castle, is a large inflatable structure designed for children to jump, bounce, and play on. They come in various shapes, sizes, and themes, making them a popular attraction for parties and events.
What age group is a bounce house suitable for?
Bounce houses are generally suitable for children aged 3 to 12 years old. However, some models are designed for toddlers, and there are even options available for older children and adults. Always check the specific age recommendations for each bounce house.
How safe are bounce houses?
Safety is our top priority. Our bounce houses are made from high-quality, durable materials and are regularly inspected for wear and tear. We follow strict safety guidelines during setup to ensure the inflatable is secure and stable. We also provide safety rules for users and recommend adult supervision at all times.
Do you provide setup and takedown services?
Yes, our team handles the complete setup and takedown of the bounce house. We ensure it is securely anchored and properly inflated before use, and we dismantle everything after the event.
What surface can a bounce house be set up on?
Bounce houses can be set up on grass, concrete, asphalt, or indoor floors. We use protective ground covers when necessary to ensure the surface is suitable. Please inform us of the setup location when booking.
How do I book a bounce house?
You can book a bounce house by contacting us via phone, email, or through our website. We recommend booking in advance, especially for weekends and holidays, as availability can be limited.
How safe are bounce houses?
Safety is our top priority. Our bounce houses are made from high-quality, durable materials and are regularly inspected for wear and tear. We follow strict safety guidelines during setup to ensure the inflatable is secure and stable. We also provide safety rules for users and recommend adult supervision at all times.
What is your cancellation policy ?
Cancellations made 7 days before the event are eligible for a full refund. Cancellations made less than 7 days before the event may incur a cancellation fee. Please review our full cancellation policy on our website.
How many children can use a bounce house at once?
The capacity depends on the size and type of the bounce house. Each unit has specific guidelines, which we provide at the time of booking. Overcrowding can be dangerous, so we ask that these limits be strictly followed.
Can adults use the bounce house?
Yes, some of our bounce houses are designed for adults or mixed-age groups, but most are intended for children. Please let us know if you need a unit suitable for older users.
Are shoes allowed in the bounce house?
No, for safety and hygiene reasons, shoes, sharp objects, and food are not allowed inside the bounce house. We recommend that children wear socks while using the inflatable.
How do you clean the bounce houses?
Our bounce houses are thoroughly cleaned and sanitized after each use. We use child-safe, non-toxic cleaning agents to ensure a hygienic environment for all users.
What should I do if the bounce house deflates during use?
If the bounce house starts to deflate, calmly evacuate all children from the unit. Check that the blower is still running and that the power supply is intact. If the issue persists, contact us immediately for assistance.
How can I get in touch with you?
You can reach us by phone at 704.733.8057, email at Justpeachyevents.clt@gmail.com, or through our website’s contact form. We’re here to answer any other questions you may have!
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